All change requires an unreasonable man - George Bernard Shaw
I've been working all over the place this week; Monday saw a quick visit to Peterborough, Tuesday was Bristol and today the joys of Coventry. In one sense I can't complain as the consultancy I work for is taking off well and we're starting to get involved in some decent projects. The travel this week has been a little unexpected as I've been standing in for a colleague who is ill - it's quite pleasant to be back home.
One of the clients I worked with this week operates in the public sector and wants to start working with some related agencies. I was finding it hard going at one point today when I was told "as part of these changes you can look at any sort of change .... but we don't want you to change anything." - You see the challenge.
Then on coming back home I watched a BBC programme where a business change "guru" is working within the NHS to try and improve the situation in a particular hospital. It was like groundhog day with exactly the same issues, similar levels of resistance, no communication to the people expected to change and no real consideration for the end user (the public who use the services).
Although at least I'm not alone and that brick wall I was encountering earlier on today clearly runs longer and wider than most people realise. The real frustration was that there was so much scope to improve things for everyone - employees, public and partners. - Still grumble over I'm sure the challenge will still be there tomorrow.
2007-01-11 @ 18:18